This Privacy Policy describes how Zenesys Solutions Inc. ("Zenesys," "we," "us," or "our") collects, uses, shares, and protects your personal information. It also explains your rights and choices regarding your personal data under applicable laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), Health Insurance Portability and Accountability Act (HIPAA), Intellectual Property (IP) laws, Non-Disclosure Agreements (NDAs), and Federal Trade Commission (FTC) regulations.
1. About this Privacy Policy
This Privacy Policy describes our practices regarding the collection, use, processing, and protection of personal data. It also explains the rights you have concerning your personal information under applicable laws, how you can exercise them, and the steps we take to ensure your privacy is respected.2. About Us
2. About Us
Zenesys Solutions Inc. is a global provider of cutting-edge technology solutions, focused on delivering exceptional software, app, and web development services. Our headquarters are based in the USA, and we are committed to protecting your privacy. For any inquiries regarding this policy or your data, please see Section 19 for contact information.
3. Personal Information We Collect About You
We may collect various types of personal information when you engage with us, including:
- Identifiers: Such as your name, address, email, and phone number.
- Account Information: Includes login credentials, such as usernames and passwords.
- Payment Information: Includes billing details and payment history.
- Usage Data: Includes technical data like IP address, browser type, and device details.
- Health-Related Information: Where applicable, and in compliance with HIPAA.
- Intellectual Property and Confidential Information: Covered under IP laws and NDAs.
4. How We Use Your Personal Information
We use your personal information for a variety of legitimate purposes, including but not limited to:
- Providing Our Services: To maintain, improve, and personalise your experience.
- Communication: To notify you about your account, services, or changes to our policy.
- Transaction Processing: To handle payments and transactions efficiently.
- Legal Compliance: To fulfil obligations under laws such as GDPR, CCPA, HIPAA, and FTC regulations.
- Protection of IP: To safeguard our intellectual property and enforce the terms of our NDAs.
- Data Analytics: To enhance our services and user experience.
5. Legal Basis We Follow to Process Your Personal Information
We process your personal data based on several lawful bases, including:
- Your Consent: When required, we will ask for your explicit consent to process certain data.
- Contractual Necessity: To perform obligations under a contract or agreement.
- Legal Obligation: To comply with applicable laws.
- Legitimate Interests: To pursue business interests, such as fraud prevention or service improvement.
Additionally, we ensure that processing aligns with regulations such as GDPR, CCPA, HIPAA, and FTC guidelines.
6. Cookies and Other Technologies
We use cookies and similar tracking technologies to improve your experience on our website. These tools help us analyze how you interact with our site, personalize content, and provide tailored advertising. You can manage cookie settings and preferences through your browser settings.
7. Your Rights as a Data Subject
Depending on the laws applicable to your location, you may have rights related to your personal data, such as:
- Access: The right to request access to your personal data.
- Correction: The right to request correction of inaccurate or incomplete data.
- Deletion: The right to request the deletion of your data.
- Restriction and Objection: The right to limit or object to certain types of processing.
- Data Portability: The right to request your personal information in a structured, commonly used format.
- Opt-out: The right to opt out of the sale or sharing of your personal data as provided by law.
8. How to Exercise Your Rights
To exercise your rights, you can:
- Submit a request through our website.
- Contact us via email at [Insert Contact Email].
- Call us at our toll-free number [Insert Number, if applicable].
We will verify your identity before processing your request and will respond as required by applicable laws.
9. How We Share Your Personal Information
We may share your information with:
- Service Providers: Trusted third parties that assist with business operations, such as payment processing and analytics.
- Legal Authorities: When legally required or to protect our rights and interests.
- Business Transfers: In connection with mergers, acquisitions, or other business transactions.
- Compliance with Laws: As required under HIPAA, IP laws, NDAs, or other legal regulations.
We do not sell your personal data, except as permitted by applicable law and with your explicit consent.
10. Advertising
We may use your data to deliver personalized ads and marketing content. You can opt out of targeted advertising through our website or by utilizing industry-wide opt-out tools.
11. Data Retention and Deletion
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your data deleted, please follow the procedures in Section 8.
12. How Secure Is Your Personal Information
We implement security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure data storage. However, no system is fully immune to security risks.
13. Data Breaches
If a data breach occurs, we will notify you and any relevant authorities as required by law and take appropriate actions to mitigate potential damage.
14. Right to Opt-Out of the Sale/Sharing of Personal Information
If applicable, you have the right to opt out of the sale or sharing of your personal information. To do so, you can use the "Do Not Sell or Share My Personal Information" option available on our website.
15. Use of Our Services by Children
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors without the appropriate parental consent.
16. Where We Store Your Personal Information
Your personal information may be stored and processed in the United States or in countries where we or our third-party providers operate. We take steps to ensure your data is adequately protected wherever it is stored.
17. Do Not Track Settings
Our website currently does not respond to "Do Not Track" signals from your browser. However, you can manage tracking preferences through your browser settings.
18. Update This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, along with the updated effective date. Significant changes will be communicated to you as required by law..
19. How to Contact Us
For questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: info@zenesys.com
Address: Zenesys Solutions Inc. 3733 Westheimer Rd Ste 1 Unit 4150 Houston, TX 77027
Contact Number: +1 214 937 4706
Appendix: Compliance with Major Data Privacy Laws
Appendix I: GDPR
We comply with the General Data Protection Regulation (GDPR), which governs the collection, use, and retention of personal data for individuals within the European Economic Area (EEA).
Appendix II: CCPA/CPRA
California residents are entitled to specific rights under the CCPA/CPRA, including the right to access, delete, correct, and opt out of the sale or sharing of their personal data.
Appendix III: HIPAA
We comply with the Health Insurance Portability and Accountability Act (HIPAA) when processing health-related information, ensuring the protection and confidentiality of protected health information (PHI).
Appendix IV: IP Laws & NDAs
We protect intellectual property and confidential information according to applicable intellectual property laws and enforce Non-Disclosure Agreements (NDAs) with employees, contractors, and business partners.
Appendix V: FTC Regulations
Zenesys Solutions Inc. adheres to the Federal Trade Commission (FTC) regulations, which include guidelines related to privacy, data security, and consumer protection.
Appendices VI–XV: Other U.S. State and International Privacy Laws
Zenesys Solutions Inc. complies with additional state and international privacy laws, such as the Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CDPA), and other privacy regulations. For detailed information on your rights under these laws, please refer to the respective appendices or contact us directly.
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