Customized CMS Solution for Pharmaceutical Company

Being the top industry leaders in pharmaceutical services and products, they are highly dedicated to offering end-to-end services to their valuable clients. It includes sourcing top-notch products to manufacturing to reliable packing services that can incredibly meet the evolving demands of their customers.

INDUSTRY: Pharmaceutical

DURATION: 1 Year

PLATFORM: Web Development

REGION: Australia

Technology

- PHP
- Python
- Ruby
- JavaScript

About Client

It is an Australian-based client—dedicated to offering diligent value to its customers by providing them with the highest quality pharmaceutical products and services. Their headquarters is situated in Australia, Sydney, a city which is known for its iconic beaches, landmarks, and bustling harbour.

Corporate Headquarters: Australia, Sydney

Line of work: Pharmaceutical Industry

Project background

Being the prominent leaders in the pharmaceutical sector they wanted to provide the most reliable solutions to their clients along with helping them to grow their business substantially. They faced lots of challenges, including effective intra-department communication, fragmented current systems, the existence of data silos that negatively impacted their organizational operations, and more. They contacted Zenesys to create an exceptionally customized CMS solution for their business that can resolve their challenges so that they can serve their customers in the best possible way.

Key Challenges

1. Data silos fragmentation :They encountered severe problems with data silos as they made it harder for various departments to collaborate, which impacted their bottom-line processes.

2. Obsolete content management :They had been using the out-of-date CMS system, which couldn't help them tackle the client's everyday evolving demands.

3. Incompetent intra-departmental communication :The interaction between the departments was inefficient as they didn't have any centralized communication advanced tools that could make their communication faster and error-free.

4. Security susceptibility :They didn't have any dedicated security control access, so they came with an issue of handling the sensitive pharmaceutical data.

5. Increased operational costs :Due to the lack automated system, they faced a variety of challenges, including manual data entry, fragmented data silos, and time-consuming communication processes, which ultimately led to high operational costs.

Zenesys Solutions

1. Centralized data integration system: Zenesys team created a custom CMS website along with a centralized integration system, which helped departments get access to all data in real-time. This way, the fragmented data silos issue was resolved.

2. Modern and scalable CMS: By utilizing the latest tech stack like PHP, Ruby, etc. —our skilled web experts crafted a scalable and modern CMS that could effectively provide real-time updates along with handling clients' content demands.

3. Development of customized admin panel: With this web solution, the Zenesys team helped the client to improvise their intra-departmental communication and encouraged real-time collaboration.

4. Incorporated Authorized access control: As these systems were vulnerable to security risks, we incorporated an authorized access control solution in the admin panel that can give authorized access to sensitive information.

5. Automating workflows: along with custom CMS helps them to streamline their everyday processes along with reducing manual tasks. The result? Reduced operational cost!

Key Features

Centralized Data Integration

Robust CMS Architecture

Automated Workflow Management

Secure admin access

Real-time reporting

Results/ Outcomes

Outcomes	Description
Improved content delivery and updates	By incorporating the custom CMS integration effectively, they eliminated data silos which in turn provide real-time updates of content along with consistency improvisation.
Better collaboration between departments	The departments could communicate in real-time along with role-based access due to the custom admin panel implementation.
Efficient Content Management	They could manage their client's content demands effectively and maintain the content up-to-date with the help of a modern, scalable CMS.
Enhanced Data security	They could incredibly protect and authorize their sensitive data with the help of an authorized access control system.
Reduced operational costs	With the help of automation, they would automate their processes and operations, which enhanced their overall efficiency and reduced their operational costs.