LOYALTY 360

About Client

Loyalty 360 is an association for customer loyalty. With the help of content, collaboration and unique opportunities of coding experts' opinion they have created a resource network of people to understand ‘customer loyalty’ in a better way.

Project Background:

The project is built on Kentico 12, and the clients were facing various issues. There were problems like static elements, payment gateway issues and website format issues. Also, the client had a website without pre-build logs.

Business Problem:

• Improper Payment Gateway  
• Unorganized format design of web pages  
• Weak security of the pages  
• Various static elements  
• Chat platform Transition  
• Website maintenance  

Business Objectives

Key Features:

Key Challenges  

The website was in desperate need of maintenance. The web pages were unstructured and needed code level implementation. Als, the website dint have any pre-build logs and without a log the user would never be able to have an analysis of special case issues. Apart from that there were other small functionalities that needed to be fixed and rectified.   

The website also needed revamping with the website pages as well. Apart from that the client also needed to heft their security of the pages.   
 

Zenesys Solution  

Post understanding all the issues of the client, we pondered over the top-quality solutions that will help in meeting the ends. Zenesys has a hub of creative developers who delivered robust security changes that helped them be more reliable. They also worked on captcha implementation to double check the security system.   

We provided a user-friendly CMS interface, made core changes, UI changes, functionality enhancements, new formalities addition/integration, redesigning the website, and dynamized all the static elements. We created a log that will help the user to check and analyze the root cause of the problem that occurred on special case scenarios. 

We made sure that:  

• They have a secure and smooth payment gateway  
• Robust security  
• Well-organized and formatted webpages  
• Chat platform integration  

We were able to meet all the expectations of the clients with our unparalleled approach and innovative solutions.

Result & Outcome  

Though it was a stringent task to fulfil the objectives of the client but our hunger for success led us to achieve all objectives. We rectified all the glitches and successfully maintained the website so that it could have the best loading time and provide the best user experience to the end users. 
 

Testimonial:

We had a bunch of problems that Zenesys listened to patiently and came up with innovative solutions for every issue. We are glad that we found them and chose them to rectify our issues and maintain our website. We recommended Zenesys very strongly.